![]() However, if it does not, that is a sign that you must move the sensor closer to the base station or vice versa. If it detects it, it will announce it, which means it is not out of range. One of two things will happen, either the Base Station will detect the sensors or it won’t. Then you can click the ” Test ” button on SimpliSafe Motion and Glassbreak sensors. Attempt to activate the sensor that does not work by opening the window or door it is on. Once you’re done, the SimpliSafe Base Station will be in test mode. ![]() Now select the “Away” option and the number “5” again. Now press the number “5.” You should see “5. On the keypad, select “Menu” and enter your PIN. To test the range, follow the instructions below–– In the process of testing whether your sensor is similar to the Gen3 SimpliSafe model, however, a couple of things are different. And finally, the Siren and Keypad (Panel) need four AA Alkaline batteries. The Temperature sensor requires a single CR-2450 Lithium battery. Let’s go over the required batteries for each sensor and how many you will need:įor Entry, Glassbreak, Motion, and Smoke sensors, you will need one CR-123A 3V battery. Other devices, such as carbon monoxide and water sensors, require different batteries provided by SimpliSafe free of charge to customers. Most of the SimpliSafe devices utilize common batteries that can be purchased anywhere. Replace BatteriesĪn excellent way to start is by checking and replacing batteries. The reason behind the messages can range from incorrect programming, expired batteries, or out-of-range sensors. Troubleshooting Gen3 SimpliSafe System SensorsĪ notification will alert users when the sensors are no longer connected to the SimpliSafe Base Station. You can check your email for any purchase receipts or the box the device came in to confirm. Any systems prior to 2017 are considered Original SimpliSafe systems. The newest one is the Gen3 SimpliSafe which launched in 2018. There are two SimpliSafe systems in today’s market. As you can imagine, the company manufactures various devices. It is crucial to know what kind of SimpliSafe sensors you own. Whether they are damaged or you need to replace the battery, the steps differ between the two sensors. If you are still trying to reset SimpliSafe base station, your sensors might be the issue. If the reset has worked as planned, your SimpliSafe sensors should be working fine now. ![]() Now you can plug the device back into the outlet and wait as it reboots and establishes a connection. Remove the batteries and then place them back in after 20-30 seconds. Once off, use a screwdriver to remove the battery cover located at the bottom of the device. To reset Simplisafe, start by unplugging your SimpliSafe Base Station, which will power it off completely. By doing this, you will help the system reboot and get back to work.Īny connection issues can make all the devices connected to the SimpliSafe Base Station unstable and unable to function properly. ![]() There’s even a built-in privacy shutter, which closes when your system is turned off or set to the “Home” mode and can be further customized using the SimpliSafe app.Before we go into other troubleshooting techniques for either system, you should first try resetting the base station. You can also quickly disable the feature at any time, giving you additional privacy when at home. The 24/7 Live Guard feature is only available with the Fast Protect monitoring plan and is an opt-in feature. They can even interact with the intruder thanks to two-way audio, informing them that the police are on the way and that they’re being recorded. Now, the team can monitor a live stream through the Smart Alarm Indoor Camera for improved response times. Previously, SimpliSafe agents could only review recorded footage after an alarm was triggered. The 24/7 Live Guard Protection service is only available on the Smart Alarm Indoor Camera. Coinciding with the latest product is a new service - 24/7 Live Guard Protection - which allows agents to access a live feed of your property for enhanced response times. SimpliSafe is already one of the best options when shopping for home security solutions, and it’s looking to become even more enticing with the launch of the new Smart Alarm Indoor Camera. ![]()
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